By placing an order with the Good Liver store you acknowledge to approve these terms & conditions. A full payment for the goods that you order must be made before your order can be accepted. Once payment has been received we will email you a notification that your order has been accepted. Our acceptance of your order brings into existence a legally binding contract between us.
We offer two different methods of payment.
We accept VISA and MasterCard. When paying by card you will be asked for the card number, its period of validity and the CVC code. We use a security standard called 3D-Secure, developed by VISA and MasterCard. All information is encrypted using SSL encryption, which prevents unauthorized access to card details. We do not store card numbers after the transaction has been carried out.
PayPal allows secure payment with your PayPal account or credit card. You will be redirected to PayPal to finalize your order when checking out. More information about PayPal is available at www.paypal.com.
California residents will be charged 9.25% Retail Sales Tax. Sales tax will be exempted for non California residents.
Delivery and Shipping Costs
All orders placed with the Good Liver store are processed and shipped from our warehouse in California. All packages are shipped using USPS and FedEx. Orders placed Tuesday through Friday (excluding holidays) are normally shipped within the next business day. Orders placed Saturday and Sunday will ship out the following Tuesday (excluding holidays). Please note that Saturday delivery is not available at the moment. When your order leaves the store you will receive a tracking number via e-mail which you can use to track your order through usps.com or fedex.com. Please ask us about our insurance policies and signature required delivery option. The Good Liver is not responsible for any lost shipments or damaged items that are not insured.
We offer insured shipping upon request. Contact us for additional insurance information.
Please email email@example.com if you require any special shipping needs.
Customs and Import Charges
Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that our e-commerce partner, PayPal, supports. Check your local customs authority website for the latest updates on Value Added Tax (VAT) rates, customs tariffs and other fees. The Good Liver holds no responsibility for fees that are subjected by international authorities.
We are happy to accommodate cancellations.
If you need to cancel your order, please notify us via email at firstname.lastname@example.org as soon as possible.
We will issue a full refund if the order has not yet been processed or packed for shipment.
If the order has already been processed and you want to cancel, we will have to deduct our 8% restocking fee from your refund.
Returns and Exchanges
We gladly accept returns within 14 days of the delivery date.
Due to merchant and warehouse fees, there will be an 8% restocking fee for all returns unless the items are defective.
Items returned to us must be in original, re-sellable condition. Once the items are back in our possession and have cleared our inspection, a refund will be issued.
In order to qualify for a return you must contact us at email@example.com so that we can give you specific instructions regarding your return.
Shipping fees for returned items are the responsibility of the customer. Any items damaged during the return process will be the customer's responsibility, unless insured.
For refunds on orders that qualified for Domestic Free Shipping, we will deduct the shipping cost from the refund if the return brings the order amount below $200.
All purchases for discounted items are final.
All rights, including copyright, in this website are owned by or licensed to the Good Liver store. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Good Liver store. You may not modify, distribute or re-post anything on this website for any purpose.
The Good Liver promises responsible handling of sensitive customer information. Order information is encrypted during transmission using industry-standard SSL (Secure Sockets Layer) technology.
We never sell or distribute any customer information. Details such as your name, mailing address and email address are only used to fulfill website orders or to respond to inquiries.